The problem

Many Renault owners have experienced a problem with their car's key card.
Vehicles affected include the Renault Laguna 2, Espace 4, and Vel Satis.

Often after a period of erratic or intermittent action, frequently accompanied by a rattling
noise inside, the key card either stops locking / unlocking,  or it will not allow the car to be started.

The problem obviously becomes particularly acute if the owner only has the one key, or if the spare failed previously.

Many owners have been horrified to discover that a replacement key card from Renault will cost them in excess of £200!
No wonder most owners do not bother to get a replacement if they have a working second key!

The solution

Although new replacement key cards are only available from Renault, there is a much less expensive option, and that is to have your 2 button key card repaired by our expert technicians at QER Ltd.
We replace both switches and the battery with every repair to ensure maximum longevity.
We will also replace the external case with a new one if you choose this option.
By default, your new case will have the Renault logo, and "LAGUNA" printed on the front.
If you choose the standard option, some minor cosmetic damage around the edge may be evident after repair.

Already attempted to have your keycard repaired elsewhere, and it was declared unrepairable?
We can fix it! - Repair "Unrepairable"

Please note we do not offer a repair service for the 3 button version. We only repair the 2 switch type.

What you need to do

After completing checkout, please send your faulty 2 button key card in a box or jiffybag to:

QER Ltd
Quality House
Reedlands Road
WORKINGTON
CA14 3YF
United Kingdom

(Simply enclose a note stating "Please Repair" and enclose some ID so we can match up your order.
PLEASE DO NOT send a copy of your driving licence or other official documents.
Please allow approx one week in total from the day you post until the day you receive.)

At QER Ltd (Quality Electronic Repairs), we have been repairing all types of electronic controls since 1984, and have repaired hundreds of these items already.
All our products carry a 12 month guarantee.
Order now with confidence!


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Our happy customers


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Customer Satisfaction
Guarantee to our customers

All our repairs are carried out in-house by our experienced technicians.
We use only top quality components, and consumables.

All products are thoroughly tested before despatch and carry a full satisfaction guarantee.

If, for any reason, you are unhappy with your purchase, simply return for a full refund including P&P.